NORTHWEST ESSEX COMMUNITY HEALTHCARE NETWORK, INC. 

 

MISSION STATEMENT

 

Northwest Essex Community Healthcare Network assists persons with behavioral and developmental disabilities to become who they aspire to be. By working together, we will facilitate their personal growth and wellness through education, behavioral healthcare and rehabilitation.

 

OUR CORE VALUES:

 

DOING THE RIGHT THING

 

We are honest, ethical and fair. We do the right thing for the right reason.

 

QUALITY

 

We strive to deliver excellence in all areas of our work. We believe that quality occurs when services are provided by competent staff, when decision-making is based on accurate information, and when work is driven by policies and procedures.

 

TEAMWORK

 

We support teamwork and cooperation at all levels. The integration of the Agency’s services towards a common purpose is a top priority. Teamwork takes place where there is a positive culture for treatment, where leadership is encouraged and where there is openness and flexibility. We believe that good communication leads to innovation and satisfied customers.

 

CARING AND RESPECT

 

All people are treated with respect and dignity. We promote the active involvement of our customers in their care and respect the rights of all individuals.

 

RESPONSIVENESS

 

We strive to meet customers’ needs in a way that is thorough and timely. We respond to challenges with effective problem solving strategies.

 

WELLNESS AND RECOVERY

 

All staff will support consumers to pursue optimal health, happiness, recovery, and a full and satisfying life in the community via access to a range of effective services, supports and resources.

 

CULTURAL DIVERSITY

 

We demonstrate an awareness of, respect for, and attention to the cultural diversity of the people with whom we interact. We create a respectful, safe and inclusive environment for all persons served, personnel, families, and caregivers, visitors and community partners. This awareness is reflected in our attitudes, organizational structures, policies and services.